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Mental Health Struggles Take a Toll on Hong Kong Workers – AXA

by Kaia

Employees in Hong Kong are experiencing higher stress levels than the global average, with young workers most affected, according to AXA’s 2025 Mind Health Report.

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The report found that job pressure, financial worries, and uncertainty about the future are the main reasons behind declining mental health in the city. Among working respondents, 80% cited multiple factors harming their mental well-being. These included economic instability and job insecurity (58%), poor work-life balance (53%), and loneliness (45%).

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Work-related stress was a major issue, with 60% of respondents reporting it—a figure above the global average of 56%.

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Younger Employees Struggle the Most

Mental health challenges were most severe among workers aged 18 to 34. The report showed that 40% of Gen Z workers (18–24 years old) and 33% of younger millennials (25–34 years old) had taken mental health leave. These numbers dropped to 26% for those aged 35–44 and 20% for workers aged 45–54.

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Severe symptoms such as stress, depression, and anxiety were also more common among younger groups. These symptoms were reported by 33% of younger millennials and 31% of Gen Z, compared with 23% of those aged 35–44 and 18% of those aged 45–54.

Common daily impacts included trouble sleeping (36%), low motivation (33%), physical symptoms like headaches (26%), and trouble focusing (22%).

Rise of Digital Tools and Changing Expectations

Many employees are turning to digital tools to manage their mental health. About 30% of respondents said they use mental health apps. AI-based tools for sleep tracking, journaling, mindfulness, and virtual therapy were especially popular among Gen Z (46%) and younger millennials (41%).

Expectations around employer support are also shifting. Around 60% of all respondents said they want companies to invest more in mental health. That number rises to 70% for Gen Z and 82% for younger millennials.

Emily Li, Chief Employee Benefits and Wellness Officer at AXA Hong Kong and Macau, said the growing stress on young employees is a serious concern.

“Mind health is essential to overall well-being,” Li said. “With rising daily pressure, we must pay close attention to how the younger generation copes with stress.”

Broader Workforce Issues

A separate study by Aon highlighted more concerns among Hong Kong workers, especially around pay and career growth.

The survey, which included over 9,000 employees from 23 countries, found that 63% of workers in Hong Kong are thinking about quitting their jobs within the next year.

Reasons included feeling underpaid and undervalued. About 60% of Hong Kong respondents believed their salaries were below industry standards, compared to 37% globally. Additionally, 35% said their employers were not committed to helping them develop new skills.

Benefits such as paid time off, medical insurance, work-life balance programs, and retirement savings were top priorities. Nearly 60% of respondents wanted to customize their benefits to better meet personal needs.

AXA’s Mental Health Initiative

To help address these issues, AXA has launched a digital mind health self-assessment tool. A corporate version is also being developed to help employers track mental well-being across their teams and create better support systems.

“AXA is dedicated to helping businesses improve mind health and well-being,” Li said. “We’re working on new products and services to support the mental health needs of all generations.”

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